Please email us
your comments and we'll post them here. Or write your own product
review. We value your feedback!
August 30, 2010
...No suggestion here- I just wanted to thank you for your website! I am only bummed that I found it after I placed a large order with another company. Your honest and complete answers in the how-to and the "great questions" section are awesome! I just wanted to say thanks and hope that I will be able to do business with you or at least refer some people your way. Thanks again!
-Stephenie (Portland, OR)
August 27, 2010
...I would love to have more (GroVia) and I did receive phenomenal service
from bumrite......I would definitely buy through her again (and we only
live about an hour from Napa...so even better...I'm supporting an almost
local WAHM).
...gosh, i love BumRite...9 months ago if you would have told me that BumRite would be one of my favorite online shopping places i would have
said you were crazy, but now I'm making my birthday list from the
website!
-Misty B (Barton, MD)
August 17, 2010
...GroBaby/GroVia are wonderful diapers and BumRite is a fabulous company.
-Amanda W (WV) via Facebook
August 12, 2010
...Thank you for your awesome customer service. Looking forward to ordering more diapers soon!
-Diane S. (Groton, CT)
August 3, 2010
...I just want to say how awesome Angela and BumRite's customer service is! Thank you so much for taking care of me! You rock!
-Diane S. (VA)
August 2, 2010
...Bumrite is awesome! I agree the
customer service is the best I have ever had. The products I ordered
were of great quality, and packaged so well so they arrived to me
perfectly AND fast! Angela was awesome and when I spoke with her was
extremely helpful, friendly, and thoughtful. I will do all of my CD
ordering from Bumrite. I tell everyone whom wants to start cloth
diapering this is the site to order from--not too overwhelming, and you
can't beat the one-on-one service!
...i absolutely LOVE bumritediapers.
they have everything i need. and they always have decent deals that
don`t brake the bank. the shipping is very fast and cheap. if i have any
questions Angela...is very helpful and emails me
back right away. ive had to return and exchange an item once and it was a
very smooth a fast turn-around. ive bought my daughters cloth diapers
from many different websites at first but ive noticed recently that
lately i go right to bumrite when i need to make any purchases.
...Just wanted to thank you for your great customer service!...talk about fast shipping! Prepping now and can't wait to use them!!
-Allison S. (Elk Grove, CA)
July 26, 2010
...Just wanted to let you know the diapers (ordered Saturday) arrived here in Florida Monday morning!!! What a great surprise. It was a pleasure dealing with your company. Thanks for all.
-Barb S (Florida)
July 22, 2010
...This was my first time ordering from Bumrite and I could not be more pleased. I have worked at a 5-diamond, luxury hotel for years and have almost always been disappointed with customer service elsewhere. However, Angela was amazing and definitely went above and beyond and gave that 5-diamond experience! She took the time to walk me through cloth diapers and answered each and every question. My diapers arrived yesterday and I cannot be more excited to make the switch from disposable to cloth and I know if I do have any other questions or concerns; Angela will be there for me!
-Amy G (Worthington, OH)
July 15, 2010
...Before I forget, I just want to say how much I appreciate your service. You have a good business going and I will definitely recommend you to my friends and family interested in cloth diapering.
-Elizabeth (Roseville, MN)
July 1, 2010
...oh wise and chief diaper bum one :-)...I can tell you one thing, I will be a bum rite diapers customer until we are finished with diapers! We are adopting 2 more children so I am no where near that point. But, oh are the kiddos worth it!!!
-Jenn (San Antonio, TX)
June 29, 2010
...We are really excited to become customers since your website seems to be the most user friendly out of all that we have seen offering cloth diapers. Thanks so much...
-Jessica (Kansas City)
June 14, 2010
...Anyway, thank you again so much. You are a pleasure doing business with. The next time you're out this way, let me know, I'd love to buy you a beer! : )
-Briana (NoCal)
June 14, 2010
...My son is heavy wetter and I mean heavy...I was going to give up...I found an amazing woman who helped me figure out what
would work best. Angela from bumrite really helped me figure out what I needed. I am a happy CDing mommy now. -Posted on BabyCenter by ErinandRandy
June 2, 2010
...Thanks again for the excellent customer service and products. I would have never thought about cloth diapering if my friend hadn't run across your website.
-Erin N (Sacramento, CA)
May 31, 2010
...Wanted to tell you how much I love your website!!! :) I have been using cloth for about 20 months and have looked at tons of sites. So sad that I just now found yours! It's so easy to understand the different diapers and I love your explain of why to use cloth, the different kinds, etc. Would have been so helpful when I started this adventure! :) I have been raving about your site to some friends in hopes of "converting" them to cloth. They are still in the "thinking about it" stage. We'll see what they decide.
-Megan (Sacramento, CA)
May 28, 2010
...Thank you to you!!! You rock!! Your great service and advice
makes taking the leap to cloth diapers exciting vs scary.
-Jeramiah (Petaluma, CA)
May 19, 2010
...I am blessed to have found this site;
it is the best of its kind (and believe me, I have looked.) Still full
of questions, I called Angela for a consultation; who was patient and
helpful. We decided to invest in the BumRite Birth to Potty Training package. It has been
great! I appreciate the convenience of a package rather than to
piece-meal everything. So
far I am very pleased, and will do all my cloth diaper shopping through
BumRite! Thanks again, Angela.
-Laura N (WI)
May 18, 2010
You guys were so GREAT to work with! I am a very particular customer and
you gave above and beyond customer service!!!! I loved all of the
communication I received throughout my entire order process. Thanks!
-Chantilly K via Facebook post
May 3, 2010
I recently bought some GroBaby items from Bumrite, First time shopping
on the site. I wanted to take advantage of the sale to switch over from
gDiapers to GroBabies. I just wanted to say thanks for such incredible
customer service! I haven't experienced customer service like that in a
very long time! I will definitely shop your site again!
-Allyson (NYC, NY)
April 2010
Angela, you are the best. LOL. You have definitely lived up to your
title, Chief Bum, tonight! I love learning all these new things as well.
Thank you so much for being the best cloth diaper resource. xoxox
-Lauren (CA)
April 2010
Just a quick thank you. Your customer service is absolutely excellent. I feel really great about buying from someone who really believes in the idea of cloth diapering and wants to help others with the transition. Customer service is so important and this has been a great experience. Thanks again!
-Laura D (Mexico/Ohio)
Mar 2010
My experience with Bumrite has
been overwhelmingly positive. Very good prices, amazingly speedy
responses to enquiries, and customer service that is far over and above
what I would ordinarily expect from an online retailer. I bought my
entire stash of diapers from Bumrite, and am delighted that I did. I had
a small issue with a few of the diapers in my stash, that turned out to
be a manufacturing flaw. I contacted Angela at Bumrite, thinking that
it might have been my care of the diapers causing the problem, and she
was super helpful, contacting the manufacturer and arranging a speedy
replacement for me, keeping me informed the whole way. Whenever I need
diapers or other diapering supplies in future, I will not hesitate to go
directly to bumrite, and recommend all my friends do the same.
-Mel C (Melbourne)
Feb 2, 2010
Angela suggested this Joey-Bunz to me when I explained that my almost 2
year old daughter was a heavy wetter at night. This works great! My
husband and I layer this Joey-Bunz on top of a cotton prefold, Clover
Velour prefold or Baby Kicks Hemp/Fleece prefold at night and we never
have a problem with leaking. Some of my girlfriends have heavy
bedwetters too and Angela has helped them as well. Thanks Angela.
-Jillian (Napa, CA)
Jan 16, 2009
...Thank you for such good service......I'm sorry to say we did contact other
stores before you.....however no one answered their phone.....Yes, we left
messages and one place said they would not be able to ship until Monday and
just to expect it to arrive sometime next week.....well, due to your good service we
will tell everyone about you...and when some of these stores called back we
just said.."So sorry you didn't answer your phone" ...We did not use
your name to other dealers....but I do thank you for being so kind...
-Geri (East Bay, CA)
Jan 15, 2009
...The diapers and wet bag arrived today!! Thank you so much for the
Tiny Bubbles free laundry detergent samples!! I am so happy they are HE and I will get to
use them! Thanks again for your great customer service and communication!! I
will be ordering from you again very soon!! -Jessica M. (PA)
Jan 11, 2009
...Your
website has been really helpful for the new mom trying cloth diapers. It
has lots of helpful suggestions and accessories as well as information
about each type of diaper.
-Jessika(AZ)
Nov 2009 I love this site. They carry all
the colors in HH and FBs. The prices are the same as everywhere else,
but the costumer service is out of this world awesome. Its owned by a
mom. She actually ran out of a color I wanted the day before and the
owner called me up personally to ask what other color I would like or if
I would like to wait till the color came back in. She called because
she wanted to get my order out that day so I would get it sooner then to
wait for a email response and I thought that was above and beyond. I
will not buy from any other site! I even got my order the next day. Im
telling all my cloth diapering friends about her! She also carries hemp
inserts, bumgenius, gro baby and many others. She also offers the same
deals that you can get straight from the company (like the buy 9 get $40
from FB). SHE IS AWESOME!
-Anon (Berkeley, CA) Nov 9, 2009
...you and your company and your customer service are amazing!!!!!
-Napa convert
Sept 19, 2009
...It was a good week thus far with the cloth diapers,
and I never could have done it without you. You were an amazing help to us and
B's bottom and I are both eternally grateful...
- Pediatrician and Mom (Napa, CA)
Sept 7, 2009 Last night was
my husband's first night to use the cloth diapers. He actually called me while
I was out to tell me how much he liked them! I cannot believe we didn't make
the switch sooner...we could have been saving thousands of dollars!
- One happy
mama!!!! (Washington State)
Sept 7, 2009
Angela is amazing! I diapered our first two children in disposables and felt
guilty with both of them. We just adopted our daughter from China and I thought
I would look into cloth diapering. When I contacted Angela I really did not know
anything about cloth diapering but she set me up...and I could not be happier.
She talked me through every step (and even called me at home to talk options
through) and we are now easily diapering our daughter. Both my husband (who was
a skeptic) and I are loving using cloth diapers and feel so good about our
choice. It was Angela that made it all possible!!!! Her customer
service goes WAY beyond...if you are considering
cloth diapering, choose Bumrite!!!!
Orders placed by 2pm PST M-F will ship the same day.
