BumRiteDiapers offers $5 FLAT RATE SHIPPING (2-8 Business Days, from time of shipment) on all orders within the contiguous United States.
All orders are shipped via US Mail or FedEx.
We will ship to US Territories, Alaska, Hawaii and other countries, and to APO addresses, however the only shipping option available is USPS Priority Mail and corresponding shipping charges (by weight and destination) will be quoted in the Cart.
1. We ship ALL PACKAGES with free delivery confirmation and/or a tracking number.
2. Please be sure to use a delivery address that has a secure location where the carrier can leave your package.
Orders are generally processed and shipped within 1-2 business days. (Business days are M-F and do not include weekends or holidays.)
If you need your order guaranteed quickly, we highly recommend selecting US Priority Mail OR if you require an exact delivery date, choose FedEx Standard Overnight or FedEx 2 day.
If you select our $5 FLAT RATE Shipping method, please note that it can take up to 2-8 business days from the shipping date for your order to arrive. OR - you may receive it tomorrow if you live near us!
We are located in Napa, CA. Please take that into consideration when calculating transit times. (e.g. Napa, CA to New York, NY generally takes 5 business days or 3-days when shipping USPS Priority)
Cancellations & Changes:
Due to the volume of orders we process and our quick fulfillment system, changes are not permitted once an order is submitted. If we are able to cancel your order in time, we will do so.
If you do need to make a return, you can submit a request here. We will reply during regular business hours. Please allow up to 24 hours for a reply. Or call us! 855-BUMRITE.
If your order arrives and you find there is a missing or damaged item(s) please contact us within 7 business days of receipt of your package. If the product(s) was damaged during shipping, please let us know if the packaging was damaged so that we can file a claim with the carrier. Please be sure to keep all packaging as it is required for freight claims.
Defective products may require that you file a warranty claim directly with the manufacturer.
Undeliverable or Refused Packages:
Refused orders or orders "returned to sender" will be processed like a return. Restocking fees and all applicable shipping costs will be debited from your refund.
||You may receive credit for any unwashed, unused, and in original packaging items within 30 days of original purchase date for a full refund (less any shipping paid by BumRite Diapers). Store credit to our website will be issued if return is received 30-60 days after purchase. After 60 days, we will not accept your return.
WE DO NOT ACCEPT RETURNS ON ITEMS MARKED AS "CLEARANCE"
If it was our mistake, we will pay return/replacement shipping fees.
Please use our 'Contact Us' form. Include your name, email, order #, and reason for return.
We will create a RMA number (Return Merchandise Authorization number) to include with your return merchandise. You have 30 days to return the item(s). We will issue a credit to your card/PayPal once we receive your return in resell-able condition.
If free shipping was applied to the original order, the actual cost of shipping will be deducted from the purchase price.
To keep it simple and maintain accuracy, we do not accept exchanges. Please complete the above RMA process and complete a brand new order. <In this manner, you do not have to wait for the return package to arrive and process and refund before you can order the new product(s) - and you secure any limited stock items(s)>
Most manufacturers require their defective items be handled directly through them.
Click Here for information on how to submit a warranty claim, by manufacturer:
Cotton Babies (bumGenius 4.0, newborn, Elemental, FLIP, Freetime)
30 DAY MONEY BACK GUARANTEE:
Purchase any bumGenius or Flip product. Try them and see how simple cloth diapering can be. If after 30 days you are not completely satisfied, return them
for a full refund (less any "free" shipping applied). This 30 day money back guarantee applies to 30 days from the purchase/order date and must be postmarked no later than 30 days from the purchase/order
date. This offer Valid only at Cotton Babies and participating USA Retailers.